Service Industry:

Training can be described as “the acquisition of skills, concepts or attitudes that result in improved performance within the job environment”. The service industry in India is on a changeover. The Industry has grown over twenty times in just ten years, from under 37 million subscribers in the year 2001 to over 846 million subscribers in the year 2011. India has the world’s second largest mobile phone user base with over 929.37 million users as of May 2012.

This techno-economic growth has given rise to:

• Mobile/Laptop Retail stores.
• Mobile phone/Laptop manufacturing  plants.
• Authorized Service Centres.
• Technical support call centres.
• Third party repair centres.

Above all this, the crucial demand of the industry remains…. is the steady supply of trained professionals/technicians to meet the various demands of the industry.

The old timer TV/ Radio repairers are unable to understand the technology behind the high end phones. On the other hand the highly qualified engineers from engineering colleges join the mobile phone and Laptop  manufacturing industry and not the repair sector; hence the gap for the need of skilled service engineers/technicians for the industry still remains.

Many aspiring techies begin their education by learning about gadget repairs on their own. They may take apart and reassemble their own gadgets in order to understand how all the parts work. They may also learn through the library, by reading industry periodicals or attending some online lessons.

Certification prepares techies to work on specific products or with a specific programming language. Students typically learn about specific software applications and take classes in programming, architecture, systems, concepts and applications. In related bachelor’s degree programs, such as computer science, students typically study areas like computer servicing, server administration, network design, logic structures and security management, along with advanced math and general education coursework.

As per a survey more than 7 to 8 lack service engineers/technicians for mobile/Laptop repair sector are required and this demand will grow day by day. That’s why training is required, in order to provide the industry more and more skilled professional engineers backed up by advance technology and knowledge.

Benefits:

• Upgrades you with latest technology updates.
• Brushing up of the core concepts.
• Provides a platform for knowledge sharing.
• Sharpens your minds.
• Case studies which improves your trouble shooting skills.
• Understanding latest trends of gadgets and its Know how of repairs.